FAQ

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FAQ
Past Boxes
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Home
About
FAQ
Past Boxes
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When will I recieve my first box?

Your first box will ship around the 1st of the next month.

If you purchased a Surprise Box at checkout, it will ship within 2 to 3 business days.

How will I be billed?

When you place your order, you’ll be charged for the first month right away. After that, you’ll be billed on the 25th of each month for subsequent box deliveries. For example, if you subscribe on the 15th, you’ll be charged on the 15th. Your first box will be shipped around the 1st of the following month. Then you won’t be charged again until the 25th of the month after that.

Can I cancel anytime?

Absolutely! We will miss you a lot, but you can cancel whenever you’d like. You can log into your account or send us an email at natalie@thegingerquilter.com. If your payment has already been processed, the cancellation will affect the following box–not the one you already paid for.

Can I return my box or get a refund?

Given the carefully curated nature of The Ginger Quilter Box any box that has already been billed is not refundable or returnable.

What can I expect in each box?

Each box includes a quilt pattern, the fabric to make the pattern, a notion, a gift, and a treat. Note: If the project is a quilt, we will send the fabric to make the quilt top only.

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